Privacy Policy

Last Updated: 16th September, 2025

Who We Are

Our website address is: https://airvoucher.ro.
AirVoucher (“we,” “our,” or “us”) operates a digital platform that connects Airbnb and hotel guests with local businesses in Romania. This Privacy Policy explains how we collect, use, and protect your information when you register your business and upload listings on our site.

Information We Collect

Business Listings & Accounts

When you create a business account or listing, we collect:

  • Business name, address, and category

  • Contact details (email, phone, website, social links)

  • Images, logos, and promotional text you upload

  • Payment details (for subscriptions or renewals)

  • Analytics data related to listing performance (views, clicks, QR code scans, etc.)

Comments & Reviews

When visitors leave comments, reviews, or feedback, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help detect spam.

Media

If you upload images, please avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract this data.

Cookies

We use cookies to improve your experience. Examples include:

  • Remembering your login details and display preferences

  • Tracking statistics about visits and engagement with your listing

  • Payment and session tracking during checkout

Cookies are stored for varying periods (from session-only to up to 1 year). You can control or delete cookies through your browser settings.

Embedded Content

Listings or articles may include embedded content (e.g. maps, videos, or social media posts). Embedded content behaves the same way as if you visited the third-party website, which may collect data and use cookies.

How We Use Your Data

We process your information in order to:

  • Publish and manage your business listing

  • Display your business profile to tourists and visitors

  • Provide performance analytics on views, clicks, and scans

  • Process payments and subscriptions

  • Communicate with you regarding your account or updates

  • Maintain platform safety, prevent fraud, and comply with legal obligations

Who We Share Your Data With

  • Service providers: payment processors, hosting providers, and spam detection services.

  • Public users: when you upload a business, the information you provide (description, contact details, promotions) will be publicly visible to visitors.

  • Legal compliance: if required by law or to protect the rights of AirVoucher.

We do not sell your data to third parties.

Data Retention

  • Business listings and associated data are retained for as long as your account is active.

  • Reviews and comments are stored indefinitely unless removed under our review policy.

  • Payment and invoicing records are kept for the legally required period.

Your Rights

As a business user in the EU/EEA, you have the right to:

  • Request a copy of your personal data we hold

  • Correct or update your data

  • Request deletion of your account and associated personal data (business listing data may remain for transparency and platform integrity)

  • Withdraw consent to marketing communications at any time

Requests can be made via email at support@airvoucher.ro.

Where Your Data Is Sent

Visitor reviews and comments may be checked through automated spam detection. Some data (such as analytics and hosting) may be processed on servers located outside Romania, but always under GDPR-compliant safeguards.

Contact Us

For questions about this Privacy Policy or your data rights, please contact us:

📧 support@airvoucher.ro
🌐 https://airvoucher.ro